Refund policy

We have a 10 - day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@Fastlanelaserco.com. If your return is accepted we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@fastlanelaserco.com

Damages and issues
Please inspect your order upon arrival and contact us immediately if the item is defective or damaged, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Note that seasonal merchandise (e.g. Christmas, Easter, and Halloween items, etc.) may be returned up to 7 days prior to the holiday, in original condition, and with a receipt.  If a return is made within that 7-day period, you will be refunded in store credit*.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.